Search Engine Strategy

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Conflict of Interest Policy

No Double Serving at ISM! Like Google who maintains a high standard for their user experience and the quality of their advertising. At ISM Associates we like protect the value and diversity of our search engine strategies, we do not generally manage multiple accounts featuring the same business or keywords. We consider this a conflict of interest for us and our clients.

Search Marketing Glossary C - D

Bob Rankin Principal ConsultantBob Rankin say’s "I’ve always disliked industry jargon / techno-babble or whatever you want to call it. Here are some common ones used through-out the Search Marketing Industry. If at all possible I try to avoid them by speaking plain English. I want our client’s to understand we are here to help make their site a success not to baffle them with jargon”. I have seen far too many people's eyes glaze-over at meetings to make the same mistake myself!

A - B  C - D  E - I  J - L  M - Q  R - S  T - Z

Cascading Style Sheets (CSS)
Is a style sheet coding language used to instruct browsers on the layout presentation (which fonts to use, how links should behave etc.) of a web page written in a markup language, such as HTML and XHTML. Regretfully even now some browsers treat CSS in different ways.

Click
Term used to describe when a user selects a link or search engine listing by pressing the mouse button while holding the pointer over the link

Click through
User action that requires clicking on a link in a search engine results page to visit an indexed site. Also refers to clicking on a Web page, banner ad, or email message link.

Click-through Rate
The percentage of those clicking on a link out of the total number who see the link. Also called CTR

Client-Side
A client is a software program, such as a web browser, that runs on a user's local computer and connects to a server as necessary. Operations may be performed client-side because they require access to information or functionality that is available on the client but not on the server, because the user needs to observe them or provide input, or because the server lacks the processing power to perform the operations in a timely manner for all of the clients it serves.

Cloaking
Is the hiding of page content, involves providing one page for a search engine or directory and a different page for other user agents at the same URL. Legitimate method for stopping page thieves from stealing optimized pages, but considered unethical by some search engines resulting in penalties and really not Best Practice. See IP Delivery

Competition Busting
Some Pay-Per-Click advertisers simply set a high max bid so that they can maintain position without constantly updating their bids i.e. creating a bid gap. However they usually only pay £0.01 above the max bid below. Competitor Buster is our method for forcing your competitors to pay their max bid, compelling them to bid sensibly, or pay through their nose.

Content Management System
In computing, a content management system (CMS) is a system used to organize and facilitate collaborative creation of documents and other content in a database. A CMS is frequently a web application used for managing websites and web content, though in many cases, content management systems require special client software for editing and constructing articles.

CPA
Cost per Acquisition is a search marketing ROI model in which return is based solely on qualifying actions such as sales or registrations as measured against the marketing costs associated with reaching that sale or registration.

CPM
Cost Per Impression is a phrase often used in online advertising and marketing related to web traffic. It is used for measuring the worth and cost of a specific e-marketing campaign. This technique is applied with web banners, text links, e-mail spam, and opt-in e-mail advertising. (Although opt-in e-mail advertising is more commonly charged on a CPA basis.)

The Cost Per Impression is often measure using the CPM (Cost Per Mille) metric. (A CPM is the cost of one thousand (1,000) impressions.)

CPM is considered the optimal form of selling online advertising from the publisher's point of view. A publisher gets paid for each ad that is shown.

Creatives
In marketing the use of the word "creatives" while talking about banner advertising for instance, we are talking about the banners themselves. For any banner campaign other than the smallest, briefest kind, having multiple creatives is a necessity. For a banner campaign of 200,000 total impressions, at least 3-6 banners should be on hand. A good ratio for this would be: at least 1 banner creative for every 50,000 - 75,000 page impressions. In this way, we can track all of the banners, and we can rotate out the ones whose performance begins to slip. (Those banners can often be used again in a new campaign, with often good results.)

Data gathering
The process of building profiles of customers by collecting data by their activity. Knowing your customers better will allow you to provide better products and customer service.

Database Presence
The inclusion of database driven content within a site. See CMS

Directory Search
A search made by clicking through directory categories without use of keywords or phrases

Domain
All devices connected to the internet are referenced by their IP address. To make using the internet easier, most will have IP addresses have names associated with them - for instance .com. a domain can have any number of sub-domains prefixed before it, to create a complete domain name

Domain Mapping
The server administration required to 'point' a domain at a specific location or "IP Address"

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